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tes55 Privacy Policy For Your Account

tes55 Privacy Policy explains what we collect when you create an account, sign in from a mobile browser, check wallet status or contact us about access.

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tes55 tes55 Privacy Policy For Your Account
CONTACT ROUTES

Check Privacy Requests Through Account Support

A clear support path helps when your Privacy Policy question concerns a phone check, wallet reference or device sign-in. Start from the account support route shown beside the cashier area and include the account phone number, date of the event and the payment rail involved. If you are in Denpasar, the same request path applies as it does elsewhere in Indonesia, subject to local law. We use the details you provide only to identify the request and respond to it.

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Account request

Use the support route inside your account for a copy of personal data, a correction request or a question about how the Privacy Policy applies to your sign-in history. Include only the details needed to locate your account and never send a password or one-time code.

Wallet status

When DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity looks unfamiliar, share the reference, amount and date through the account support path. We can compare the record with your account activity without asking you to disclose your wallet PIN.

Device access

If a mobile browser session remains open or a new device appears in your account history, tell us through support and describe the device path. We can help check the session while keeping your phone verification details protected under this Privacy Policy.

HANDLING DETAILS

Browse How tes55 Handles Policy Data

Privacy Policy controls are applied around the account actions you actually take, rather than treated as a separate page with no operational link.

Data collected

We may handle your phone number, account credentials, verification result, device details, sign-in time, support messages and payment references. The Privacy Policy explains why each category is needed for account access, payment matching, security checks or replies to your request.

Account security

Phone verification and sign-in signals help us identify unusual account access. We do not ask for your password, wallet PIN or one-time code in a support reply. If a session looks unfamiliar, contact us through the account route so we can check it.

Cookie choices

Cookies and related browser storage can keep your session active and remember functional settings. Clearing them may sign you out or require phone verification again. You can manage browser storage through your device settings, while essential session functions may still be required.

Payment records

A DANA, OVO, GoPay or QRIS reference, along with bank transfer or virtual account details, can be used to locate a transaction status. We use those records for account matching, payment questions and security checks, not for unrelated messaging.

Retention timing

We retain account, support and payment records only for the period needed for the purpose described in this Privacy Policy, account protection and legal duties. When a record is no longer needed, we remove it or separate it from direct account identifiers where practical.

Change requests

To request access, correction or deletion of eligible personal data, contact us through the support path shown in your account. We may ask for a phone verification step before making a change, so another person cannot alter your account record.

Ask About tes55 Privacy Policy

These Privacy Policy answers focus on the questions you may have before opening an account or checking a wallet record. We explain the account step, device path and payment context without asking you to share sensitive credentials. If your request concerns eligibility or service access, remember that it depends on local law and the terms shown for your region.

The tes55 Privacy Policy covers account details, phone verification, device and sign-in signals, cookies, support messages and payment references. It explains how we use those details for account access, security, payment matching, service operation and requests concerning your personal data.

When you open an account, we may collect your phone number, account credentials, verification result, device details and sign-in events. If you use DANA, OVO, GoPay, QRIS, bank transfer or virtual account, related references may also be recorded for payment matching.

Privacy Policy applies when DANA or QRIS provides a transaction reference connected with your account activity. We use the reference, date and status to investigate a payment question or match the right account. We do not need your wallet PIN or one-time code.

Yes. Send a data access or correction request through the support route inside your account. We may ask you to complete phone verification before responding or changing a record. This helps us keep your personal data with the correct account and prevents unauthorised requests.

We keep account, support and payment data for as long as needed for the purpose described in the Privacy Policy, account security and applicable legal duties. Retention can differ by record type. When the purpose ends, we remove or de-identify the data where practical.

You can manage cookies and browser storage through your mobile device settings. Clearing them may sign you out and trigger phone verification at the next login. For a question about a specific cookie or session record, use the account support route rather than sending login details.

Payment details may be exchanged with the relevant rail when needed to process or match activity through DANA, OVO, GoPay, QRIS, bank transfer or virtual account. We limit the data to the transaction purpose and handle it under this Privacy Policy and applicable law.

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